FAQ Answers

The quickest way to contact us is by text , Alternatively, you can write to Us using the email address dvbakery@gmail.com. For Collaborations please email dvbakery@gmail.com.

Ordering availability depends on size and type of order as follow:

 

CAKES:

 

Our Cakes are Special and Unique. We aim to work with you , if you so wish, to produce a Cake that is just for you.

We regret to inform you that we do not DUPLICATE or copy the work of other artists, so please write to Us your likes and dislikes of inspo cakes.

 

In some cases clients would like a cake similar to  the ones shown in our website, which is not a problem.

 

You can also let us to surprise you with a unique cake design based on a short brief of the cake design by you.

 

We  have a base cost structure built around Finger Portions [ 1" x 1" x 4" Tall ] that includes most designs and as many flavors as tiers in the cake 

 

Due to the "Bespoke" Design of our cakes (Free-Creative -Reign) , some design elements might have an extra cost added to the final price: See Below for more information.

 

We regret to inform you that we do not specialize in  Children Cakes [ Cocomelon ,spiderman ,Barbie etc ] Unless it involves a very different take on the Theme .

 

CELEBRATION CAKES:

 

We required a minimum of 1 Week notice for Small Cakes and 2-3 weeks notice for bigger commissions. All times subject to Date Availability.

 

Minimum Charge for Celebration Cakes start at $70  and varies accordingly to complexity of design, number of Tiers, etc.

 

Delivery, if required, is calculated separately.

 

The Client may pick up the cake. The Client assumes liability once it passes into the Client’s possession.   Dolce Vita Bakery no longer assumes any responsibility for damage caused to it.  

 

 The Client is responsible for providing a suitable environment for the cake (away from heaters, vibrations, people, suitable surface, suitable outdoor setting.  

 

Once the product is delivered and set up, Dolce Vita Bakery is not responsible for cake including collapse, melting, pokes etc.

WEDDING CAKES And Big Events:

 

Price is calculated based on number of portions required. As a guideline, the base Price for a 100 Portions "Bespoke" Designed Cake is $600. 

There is a minimum charge of $400 for Wedding Cakes.

There is a minimum charge of $300 for Big Event Cakes

 

We required a minimum of 8 weeks notice for a Wedding and Big Event Cakes. All subject to availability.

A 50% deposit must be placed within 1 month of Consultation.

 

Price for wedding and big event cakes with fresh florals will be an additional starting price of $100.

Price for wedding and big event cakes with faux florals will be an additional starting price of $80.

 

For cascading or excess of floral arrangements there is a starting charge of $160.

For Ruffled, intricate, fondant repetition work Tiers add 10% to base price.

 

Silver/Gold Leaf covered Tiers have an added cost according to the size chosen. Please refer to us for more information when design is finalized.

 

We offer a Consultation/ Cake Tasting Session for 2 people  [ $35 NON REFUNDABLE ] The Cake Tasting Session includes 4 types of Cakes flavors suggested by you and possibly discussion over sketches based on a brief given by you previously. You can write to us for more information.

 

Sketch Designs are DOLCE VITA BAKERY sole property and cannot be shared until non-refundable Deposit is made. 

 

HOW TO PAY:

 

For Small Celebration/Birthday Cakes that are needed within 3 days, Full Payment is required at Order Confirmation.

For Orders over $60  we require a 50% Deposit with the remaining 50% Balance due 1 day before Event.

.

For Wedding Cakes a 50% Deposit is required to confirm your order and the remaining 50% is due 1 Week before Wedding.

 

COVID19 CANCELATION: POLICY STILL IN ACT. IF CANCELATION OF EVENT 14 DAYS OR LESS BEFORE EVENT, ANY PAYMENT WILL NOT BE REFUNDED, HOWEVER NO OTHER PENALTY FEE WILL NOT BE CHARGED.

Payment must be made via zelle. If zelle is absolutely not available, please let us know.

 

We do not have Online Payment Service.

 

Delivery:

 

We are based in Irving, Texas and deliver anywhere within Texas if required .

 

For most cakes , except for Wedding and Big Event Cakes, we suggest pick up from our location unless otherwise advised.

If you wish to pick up your Wedding or Big Event Cake, our contract  MUST be signed by the designated person.

Delivery cost :

There is a flat fee of $150 for deliveries to: Central Dallas and Central Fort Worth

Delivery Charges : $2  per Mile one way

 

Orders over $2000 have free delivery within 40 miles round trip from our location.

 

Cancellations/Refunds:  

 

Deposits are NON-REFUNDABLE [ Only exception is in case that the order can not be fulfilled by our side, then , a full refund will be given]

In case of Cancellations, if the Cake has been paid in full, and work on your order has not been started, your payment will be saved as STORE CREDIT that is good for up to 4 months. 

Thanks for submitting!

Contact:
Irving, Tx 75062
dvbakery@gmail.com

tel. (972)-246-8174
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